Text or call us @ 818-299-4179
4 FREE ChocZero Syrups with Every Food Order!

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FAQs

We have over 15,000 retail locations in almost every major city. Use our store locator to find a specific product by location. In our menu just click on Where to Buy.

We use ingredients like all natural chicken breast or Cauliflower instead of processed flours or starches. You’ll never find preservatives or weird sounding ingredients in our items. That’s how we make delicious REAL food with lots of protein and almost no carbs or sugar. Real Food you feel good about eating. Full list of ingredients can be found at ON OUR PRODUCT PAGE :)

Free Shipping on Orders over $100. Flat rate of $29.99 for orders under $100. Apparel is made to order and ships separately from the food with expected delivery times between 7-10 business days. Your order is very important to us, and we assure you our team is working around the clock to make sure every order goes out as soon as possible. Click here for the UPS transit map to determine days in transit (between 1-4 days).

IMPORTANT: We do not ship over the weekends - so if an order is placed during the week, and based on location won't arrive by Friday, we will try our best to ship it out Monday or Tuesday.

We're glad you asked ;) -- We have a full list of pro tips and recipes on our "Pro Tips Page" where we share all of our secrets! check them out at our PRO TIPS PAGE.

The BEST thing you can do is drop off our Retail Request Form. Trust us, it works! And we would also be forever grateful ❤️ . Click to download Retail Request Form.

We do our best to restock as soon as possible. Typically, products are restocked within 2-4 weeks. You can sign up for back-in-stock alerts on the products' page to be notified!

Yes! Sign up to our VIP fam through the pop up to receive a $25 gift card! The pop up should appear within the first 10-20 seconds on our site and will stay on the page in the bottom right-hand corner after you exit out!

-How do I cancel or change my order?

We work very fast to get orders out as soon as possible, so if you need to cancel or change your order, please contact us immediately at contactus@realgoodfoods.com or call us at 818-299-4179

-How can I get a refund?

If you are unsatisfied with the food, we offer a refund up to $100! Please email contactus@realgoodfoods.com and we will provide you with a shipping label to return the Food along with a brief survey to help us improve!

-Can I store your Food in the fridge?

Yes! All items, except for Ice Cream and Bacon Wrapped Stuffed Chicken can be stored in the fridge for up to 10 days.

-What makes your Food different?

We are 100% gluten and grain free and use only REAL food to provide low-carb, delicious options for any occasion. Everything has less than 12g net carbs per serving, are high in protein, low in sugar, and made with real food ingredients

-What are Net Carbs?

Net carbs are the Total amont of Carbohydrates minus the fiber and low-glycemic sugars/sweeteners!
For example, our Enchiladas have 4g total carbs and 2g fiber,
so 4g Carbs -2g fiber = 2g net carbs!

-Do you have Vegan or Vegetarian Options?

At this time, we do not have any Vegan options, but we do have vegetarian Pizzas!

-Do you have any Dairy-free items?

Yes! Our Chicken Burrito Bowl, Mongolian Beef Bowl, and Steak Burrito Bowl are dairy free!

Still have questions? Call or text us anytime at 818-299-4179 Real Good Family
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